Terms and conditions governing use of our website.
Last updated: February 2026
These terms of service govern your use of the Pan Australian Travel website (panaustravel.com.au), operated by Pan Australian Travel (ABN 43 006 871 183). By accessing or using our website, you agree to be bound by these terms.
This website is provided for informational purposes and to facilitate enquiries about cruise travel. You agree to use this website lawfully and in a manner that does not infringe the rights of, or restrict the use and enjoyment of, this website by any third party.
Cruise itineraries, pricing, availability, and inclusions displayed on this website are sourced from our cruise line partners and third-party providers. While we endeavour to keep information accurate and up to date:
For confirmed pricing and availability, please contact our cruise specialists directly.
Submitting an enquiry through our website does not constitute a booking. All bookings are subject to the terms and conditions of the relevant cruise line and are confirmed only upon receipt of a deposit and written confirmation from Pan Australian Travel.
As a travel agency, we act as an intermediary between you and the cruise line or travel supplier. The contract for travel services is between you and the supplier, and their terms and conditions apply to your booking.
Information submitted through our website forms (enquiries, callback requests, newsletter subscriptions) is processed in accordance with our Privacy Policy. We will use reasonable efforts to respond to enquiries promptly during business hours.
Our website includes content from third-party providers, including cruise search widgets powered by Widgety. We also link to external websites operated by cruise lines and other travel providers. We are not responsible for the content, accuracy, or availability of third-party websites and do not endorse their content.
All content on this website, including text, graphics, logos, and design, is the property of Pan Australian Travel or its licensors and is protected by Australian and international copyright laws. You may not reproduce, distribute, or republish any content from this website without our prior written consent.
To the maximum extent permitted by law, Pan Australian Travel excludes all liability for any loss or damage arising from or in connection with:
Nothing in these terms excludes or limits any consumer guarantee under the Australian Consumer Law that cannot be excluded or limited by law.
You agree to indemnify and hold harmless Pan Australian Travel, its directors, employees, and agents from any claims, losses, or damages arising from your breach of these terms or your use of this website.
These terms are governed by the laws of the State of Victoria, Australia. Any disputes arising under these terms are subject to the exclusive jurisdiction of the courts of Victoria.
We may update these terms from time to time. Continued use of the website following any changes constitutes acceptance of the revised terms.
If you have questions about these terms, please contact us by phone at 03 8400 4499 or send an enquiry.